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  HOSTED PBX & VOIP –

With our Hosted (Cloud) PBX you can save as much as 50% over  a traditional On-Premis PBX. It’s taking up room it your equipment closet, and costing you time and money on expensive hardware and software upgrades and maintenance. Leave the headaches to us. With SIGTEL.US  you just pay one low monthly subscription per user and you have access to perpetual, state of the art technology like the ones you see here (plus a whole lot more) 24/7 365.

  TEAMS –

SigTel Teams is a Unified Communications solution that combines calling, chat, meetings, voicemail, video, screen sharing and enterprise contacts into a single, easy-to-use interface to improve everyday communications and collaboration for businesses.

  SIP TRUNKING –

Enhanced SIP Trunking: An enhanced SIP trunk delivers calls to the premise equipment and acts like a CO line. If the SIP endpoint is offline or cannot be contacted by our system, the system provides an alternate predefined route for incoming calls. Examples are: routing calls to an Auto Attendant, other SIP trunks (at other locations), voicemail, or a Find-Me Follow-Me sequence. This disaster recovery feature is extremely powerful and flexible.

  INTEGRATED SOLUTIONS –



API: We provide an application programming framework to allow other parties to obtain and pass information to our platform from other programs or systems. Some of the capabilities will include, but are not limited to:

• Presence and Click-to-Dial
• Call Control and Status
• Call Logging

  CONTACT CENTER & IVR –

Interactive Voice Response (IVR): The IVR can automatically collect important data from the customer about the nature of their inquiry, their personal information, and account details which can be delivered to the agent as the call is connected. Customers can also perform basic account inquiries and some self- service actions (e.g. bill payment, order status, tracking, and account balance) with the IVR.

  ACCOUNT MANAGER –

Account Management: Manage your account including company name, sales reps, agents/partners, billing email, technical email, contracts, and orders.

  USER DASHBOARD AND MOBILE APP –

• Calling – Your employees can make and take calls right from theDashboard.

• Voicemail – View and manage your voicemails from a single screen as well as view message transcriptions (with a transcription service)
• Enterprise Contacts – Access all of your enterprise contacts automatically, and add, edit, or delete contacts
• Meetings / Video – Schedule, manage, and conduct video meetings where participants can share screens and control meeting settings all from within Teams
• Chat – Chat with other members of your organization with the click of a button
• History – See all of your activity across calls, chats, and meetings over the previous 30 days
• Corenexa – And all these features are also available on our Mobile App. So go ahead get to that appointment without missing a call, and make calls from your office phone number or DID.